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E-mail account wont update

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E-mail account wont update

Post by Leapy on Wed 8 Jan 2014 - 8:33

Since being hacked yesterday - my BT e-mail account will not up date -although I've followed suggested procedures
Has anyone else experienced this and can help?
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Re: E-mail account wont update

Post by Chameleon on Wed 8 Jan 2014 - 13:52

Not personally experienced hacking Peter but do you think the hacker still has control over your account and that is why you are unable to update.
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Re: E-mail account wont update

Post by Leapy on Wed 8 Jan 2014 - 15:35

Shouldn't have control now Joyce - might be BT as they recognised unusual activity but had no problem last time
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Re: E-mail account wont update

Post by Leapy on Thu 9 Jan 2014 - 9:20

Things are now worse as I cannot access my account says - user profile service failed login 
Help!
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Re: E-mail account wont update

Post by The Burchies on Thu 9 Jan 2014 - 9:45

Have a look here pete, might make some sense!   
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Re: E-mail account wont update

Post by Leapy on Thu 9 Jan 2014 - 9:53

Been there Mark and can't get response to set up new user even though in Admin mode
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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 10:37

I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad
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Re: E-mail account wont update

Post by mike 100 on Thu 9 Jan 2014 - 13:42

dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad

black hole cal     
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Re: E-mail account wont update

Post by Leapy on Thu 9 Jan 2014 - 15:41

Not removed any posts Cal

E- mail now sorted but still have main computer to get access to  Sad
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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 18:01

mike 100 wrote:
dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad

black hole cal     
I think you may be right Mike or maybe I didn't press "save" after pressing "send" but since I NEVER EVER make a mistake the black hole it is.
Cal
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Re: E-mail account wont update

Post by mike 100 on Thu 9 Jan 2014 - 19:18

dogman wrote:
mike 100 wrote:
dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad

black hole cal     
I think you may be right Mike or maybe I didn't press "save" after pressing "send" but since I NEVER EVER make a mistake the black hole it is.
Cal
Thats just like me never ever wrong
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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 19:22

mike 100 wrote:
dogman wrote:
mike 100 wrote:
dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad

black hole cal     
I think you may be right Mike or maybe I didn't press "save" after pressing "send" but since I NEVER EVER make a mistake the black hole it is.
Cal
Thats just like me never ever wrong
At least NEVER admit to it Mike Smile
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Re: E-mail account wont update

Post by KSH on Thu 9 Jan 2014 - 19:51

dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad
Hi,
I have just looked at the stats and there has only been 1 post deleted in the last 2 days and that was by a member deleting his own post, no moderators have deleted anything, hope this helps  Smile 

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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 19:56

KSH wrote:
dogman wrote:I made a post in this thread yesterday but it not here???  Has anyone taken it, if so please return it and no questions will be asked, I would offer a small reward but I am just a poor pensioner Crying or Very sad
Hi,
I have just looked at the stats and there has only been 1 post deleted in the last 2 days and that was by a member deleting his own post, no moderators have deleted anything, hope this helps  Smile 
Thanks for taking the time Ken, I think the mistake was mine, not sure why but sometimes when pressing "send" you are further prompted to press "save", I would guess I failed to do this.  Please do NOT share this with any ladies browsing the forum because as you know we men are NEVER EVER wrong and I don't want to let the side down so this is between us, OK? Embarassed
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Re: E-mail account wont update

Post by KSH on Thu 9 Jan 2014 - 20:02

Press save?
I have never come across that

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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 20:05

I have had to do this on at least two occasions, the post you make is at the top of the page  with the option to "save", not sure why this happens unless it's because I have been on the verge of being timed out??
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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 20:06

Seems to post normally after that though.
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Re: E-mail account wont update

Post by KSH on Thu 9 Jan 2014 - 20:08

Are you sure you pressed send and not preview originally?

EDIT - Just tried it and it still doesn't come up with "save"

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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 20:14

Bit confused about how it happened now but it was definitely save, (I think lol) strange but not important, I did something wrong, without doubt, to lose the post but how it happened I have no idea.  If the save thing should happen again I will use the snipping tool and make a post about it.
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Re: E-mail account wont update

Post by KSH on Thu 9 Jan 2014 - 20:20

Yeah, let me know

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Re: E-mail account wont update

Post by dogman on Thu 9 Jan 2014 - 20:24

OK, once again thanks for your time.
Cal
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Re: E-mail account wont update

Post by Leapy on Tue 21 Jan 2014 - 13:30

Back online with main computer-had to take it to the shop and get it repaired by them that know a lot more than me -most 8 year olds then lol
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Re: E-mail account wont update

Post by dogman on Tue 21 Jan 2014 - 16:08

Leapy wrote:Back online with main computer-had to take it to the shop and get it repaired by them that know a lot more than me -most 8 year olds then lol
Yeah, those kids in computer shops make you sick, they know nothing about old people stuff like wine and errmm coughing.
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Re: E-mail account wont update

Post by Chameleon on Tue 21 Jan 2014 - 17:41

Ms Perfect here and I never make a mistake  Cool 

I have had the save option when sending a post  affraid 

Usually occurs while typing a long post in answer to a thread someone sends and posts a reply in between  scratch  Well I know what I mean.  Wink
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Re: E-mail account wont update

Post by dogman on Tue 21 Jan 2014 - 17:46

Chameleon wrote:Ms Perfect here and I never make a mistake  Cool 

I have had the save option when sending a post  affraid 

Usually occurs while typing a long post in answer to a thread someone sends and posts a reply in between  scratch  Well I know what I mean.
 Wink
I'm the same, we should meet Cool .
Yep, that's what happened alright, slow one fingered typing doesn't help Embarassed .
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Re: E-mail account wont update

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