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» Play Your Cards Right
DOH!! I_icon_minitimeby graham & dale Fri 13 May 2022 - 21:38

» FRIDGE
DOH!! I_icon_minitimeby Polly Sun 24 Apr 2022 - 15:44

» Hello
DOH!! I_icon_minitimeby Polly Thu 21 Apr 2022 - 19:19

» Introductions
DOH!! I_icon_minitimeby Polly Sun 13 Mar 2022 - 14:30

» Storage
DOH!! I_icon_minitimeby Polly Sat 12 Mar 2022 - 13:29

» Gazebos/ event shelters
DOH!! I_icon_minitimeby jolly camper Sat 5 Mar 2022 - 17:14

» nigel mr eds hero.
DOH!! I_icon_minitimeby vin0114 Sat 5 Mar 2022 - 10:00

» Start at Shrewsbury showground
DOH!! I_icon_minitimeby Polly Fri 11 Feb 2022 - 19:17

» Anyone up for organising a rally for 2022?
DOH!! I_icon_minitimeby KSH Sun 16 Jan 2022 - 19:20

» It's back after 5 months!!
DOH!! I_icon_minitimeby Chameleon Wed 12 Jan 2022 - 0:21

» Zsigmond
DOH!! I_icon_minitimeby Chameleon Wed 12 Jan 2022 - 0:10

» What do you buy a Dad whose 101 years old?
DOH!! I_icon_minitimeby Chameleon Mon 10 Jan 2022 - 23:11

» Happy New Year to Everyone
DOH!! I_icon_minitimeby Polly Sun 2 Jan 2022 - 17:20

» Cristmas Greetings
DOH!! I_icon_minitimeby Quicksam Sat 25 Dec 2021 - 8:31

» 1st to 10th October at Haxey Quays
DOH!! I_icon_minitimeby KSH Thu 16 Dec 2021 - 22:35

» Once again!!
DOH!! I_icon_minitimeby KSH Thu 16 Dec 2021 - 22:11

» Paul
DOH!! I_icon_minitimeby Polly Tue 7 Dec 2021 - 18:30

» New Addition
DOH!! I_icon_minitimeby Polly Sun 5 Dec 2021 - 19:02

» Grrrrrrrrrr
DOH!! I_icon_minitimeby Polly Sat 27 Nov 2021 - 10:45

» Travellors
DOH!! I_icon_minitimeby Polly Thu 11 Nov 2021 - 14:24

» Cheap UK Aire Fraserburgh
DOH!! I_icon_minitimeby Cie Wed 10 Nov 2021 - 15:49

» WELL WHAT HAVE YOU DONE
DOH!! I_icon_minitimeby Polly Fri 5 Nov 2021 - 10:19

» New Member Hello to all
DOH!! I_icon_minitimeby Polly Thu 4 Nov 2021 - 14:33

» Ireland
DOH!! I_icon_minitimeby rebbyvid Sat 18 Sep 2021 - 16:40

» Hi Everyone
DOH!! I_icon_minitimeby Polly Mon 6 Sep 2021 - 10:29

» Anyone interested in organising a rally in 2021?
DOH!! I_icon_minitimeby Techno100 Mon 30 Aug 2021 - 13:19

» Motor-Homers Property Log
DOH!! I_icon_minitimeby jolly camper Sun 4 Jul 2021 - 8:42

» 3. Bakewell 17-22 June
DOH!! I_icon_minitimeby vin0114 Fri 25 Jun 2021 - 17:21

» 2. Bridlington 11th to 21st June 2021
DOH!! I_icon_minitimeby KSH Wed 23 Jun 2021 - 21:44

» E10 petrol coming in September
DOH!! I_icon_minitimeby KSH Wed 23 Jun 2021 - 19:26


 

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KSH

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KSH


Posts : 7037
Join date : 2012-11-13
Age : 60
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PostSubject: DOH!!   DOH!! I_icon_minitimeWed 16 Nov 2016 - 13:58

Don't you just hate the help lines when you have problems with something, just spent about half an hour on a help line regarding my TV box Evil or Very Mad Evil or Very Mad
Told them my box was faulty, won't start up, already knew where the hidden menu was, gone through all the reset options and still no joy so phoned the dreaded help line Shocked
Went through all the usual sh1te, is there power there, turn it off, have you a red button on your remote, press that and tell me what happens Shocked Shocked what did they expect to happen? I knew it wasn't a remote option because the box was turning on, just stuck in the waking up screen, should have told them it blew my telly up and wanted a new one, anyway, 30 mins of my life wasted chatting to Angela who was reading a fault finding guide from a manual Evil or Very Mad who eventually said "It looks like you have a faulty set top box" -  WOW, how good is she Shocked

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Join date : 2016-03-28
Age : 69
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PostSubject: Re: DOH!!   DOH!! I_icon_minitimeThu 17 Nov 2016 - 18:06

Its the same with any helpdesk, its assumed that the customer is a numpty and its all due to operator error.

From the helpdesk operators aspect they can now prove to their boss that they followed the idiots guide to prove it was faulty and didn't just take the customers word, would you believe some folk actually lie about things
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